Mindy Chapman
Mindy Chapman is Nationally Recognized
Mindy Chapman, Esq. is the acclaimed founder of this nationally recognized bestinclass training company. Her programs deliver “Workplace Training that Clicks & Sticks™.” The nation’s top professional HR and legal associations, including the Society for Human Resource Management and the American Bar Association, as a “Top 10 National Speaker” and authority on civil rights compliance training. Mindy is in constant demand for onsite employment law training, speaking engagements and risk assessments based on policies and procedures. She is the coauthor of the American Bar Association’s bestseller and leading guide on civil rights training, “Case Dismissed! Taking Your Harassment Prevention Training to
Trial” now in its second edition and used in law schools and Fortune 500 legal departments across the United States. She is currently coauthoring“Case Dismissed 2! Preventing Discrimination in the Workplace from Hiring Through Termination.”
Acknowledged by Federal Compliance Agencies Ms. Chapman has been acknowledged by federal compliance agencies, including the U.S. Department of Justice and the U.S. Equal Employment Opportunity Commission, Fortune 100 legal departments, national human resources associations and professional legal associations as a master trainer, course designer and keynote speaker. One federal compliance agency recognized Mindy’s special ability for “taking complex legal
concepts and distilling them into practical tools to avoid liability and create a culture of compliance.” She has worked extensively in all industries at all levels of the workforce, from boardroom executives to managers and supervisors and to hourly employees in union and nonunion environments. In addition, Mindy has served as the legal project manager for numerous nationwide EEO landmark training initiatives under complex consent decrees in highprofile media situations.
Highest Return on Training Investment Mindy Chapman has developed a unique method of interactive compliance training:
Workplace Training that Clicks and Sticks™ that provides organizations with the highest return on their training investment because the training is practical, memorable and based on the client’s culture. Her training includes a full range of employment law and compliance topics, some of which include: Title VII of the Civil Rights Act of 1964, harassment and discrimination prevention, Family and Medical Leave Act, Americans with Disabilities Act, Age Discrimination in Employment Act, workplace investigations, interviewing, hiring and promotions practices, performance management, performance
documentation, terminations, worker’s compensation, wage and hour, Fair Labor Standards Act, diversity, SarbanesOxley
Act, corporate ethics, union relations under the National Labor Relation Act and workplace violence.

ABOUT US – Clicks & Sticks Philosphy TM
What is Workplace Training That Clicks & Sticks TM ?
It is simple. For learning to be meaningful, the information has to “click” in one’s brain. For it then to be useable it has to “stick” long after it was received. That’s what we do. And clients say we do it best. How Does It Work?
We make it click. Learning is not a spectator sport. We create highly engaging learning events based upon
your organization’s unique culture, policies and practices. We give employees important and memorable tools to use in the workplace. We facilitate participants acquiring new skills and demonstrating mastery of them. This process makes the experience meaningful for every single participant. And, when training is meaningful and practical, it clicks.

What Are The Benefits?
We make it stick. Employees retain and use the information in our programs to benefit your organization and themselves. What they learn shows up in their skills and competencies. It shows up at your workplace every day. This knowledge results in the highest return on your organization’s training investment. After all, to be valuable it must be sustainable. It must stick.

Workplace Training That Clicks & Sticks TM

ABOUT US – Education
Mindy Chapman’s Education
Ms. Chapman received her Juris Doctorate from Northwestern University School of Law where she served as an editor on the Journal of International Law & Business Law Review and received the LowdenWigmore Prize for Legal Scholarship. She also holds a Master in Social Work, with Honors, from the University of Illinois Jane Addams School of Social Work.
Juris Doctorate
Northwestern University of Law, Chicago, Illinois
Law Review, Journal of International Law & Business, Editor
Published, “Rx: Just What the Doctor Ordered: International Standards for Medical Devices.” (Spring 1995)
LowdenWigmore
Prize for Legal Scholarship
Masters in Social Work
University of Illinois at Chicago
Jane Addams School of Social Work, with Honors
Bachelor of Science
University of Illinois at UrbanaChampaign
Psi ChiNational
Psychology Honor Society

ABOUT US – Experience
Perfect Record of Approval
Mindy Chapman has an extraordinarily successful record before the United States Equal Employment Opportunity Commission (EEOC) and the United States Department of Justice. These influential agencies have approved her content and course design upon its initial submission. They have also recognized her as a master trainer and have approved trainers she has taught in the trainthetrainer programs.

Landmark Training
Ms. Chapman has been responsible for developing and managing numerous courtmandated training initiatives in landmark equal employment opportunity class action lawsuits. She was the sole project manager on the team that designed, developed and delivered one of the nation’s largest harassment prevention training initiatives for one of the top automakers. This multiyear consent decree involved complex training and nationwide logistics in connection with the Equal Employment Opportunity Commission, United Auto Workers and an independent panel of monitors including “Women Employed.”

High Stakes Training
Mindy Chapman led the training team involved in federal employment litigation worth over $1 billion dollars. Her responsibilities included designing, developing and delivering one of the country’s largest national EEO/affirmative action and diversity initiatives under the watchful eyes of the United States Supreme Court, the EEOC and numerous compliance monitoring groups.

Global Consulting
Ms. Chapman has provided content and provided consulting services to global organizations involved in muticontinent
training initiatives. She has in depth experience using all models of training delivery including trainthetrainer, computerbased
learning programs, webcasts, podcasts, longdistance learning programs, videobased vignettes and a variety of other resources. Her extensive experience in multicultural issues has provided clients with great insights that had immediate and valuable impact on their corporate education and training initiatives.

Across All Industries
Mindy Chapman’s years of training experience has brought her into the private and public sectors and across all industries including: financial services, healthcare, professional services, manufacturing, retail, entertainment, technology, education,
construction, waste, food service, insurance, transportation, publishing, logistics, real estate, professional sports, as well as federal, state and local agencies.

Full Range of Workplace Topics
Mindy Chapman & Associates LLC offers proven effective courses in a full range of compliance topics and business skills courses. Here training includes a full range of employment law and compliance topics, some of which include: Title VII of the Civil Rights Act of 1964, harassment and discrimination prevention, Family and Medical Leave Act, Americans with Disabilities Act, Age Discrimination in Employment Act, workplace investigations, interviewing, hiring and promotions practices, performance management, performance documentation, terminations, worker’s compensation, wage
and hour, Fair Labor Standards Act, diversity, SarbanesOxley Act, corporate ethics, union relations under the National Labor Relation Act and workplace violence.

Highest Rated National Speaker
Mindy Chapman is consistently ranked as one of the highest rated national speakers for many professional organizations including the Society For Human Resource Management (SHRM). Mindy has addressed thousands of human resource professionals, legal departments, business professionals and executive boards on the latest trends in employment law and compliance.

Top Selling Book and Authority on Training
Mindy Chapman has coauthored“Case Dismissed! Taking Your Harassment Prevention Training to Trial,” published by the American Bar Association. It remains the authority on civil rights’ training and one of the top selling professional books because of its practical use and indepth content.

National Keynote Speaker, Columnist and Radio Talk Show Guest
In addition to being a national keynote speaker at professional organization, trade association and corporate events, Ms. Chapman’s writings are frequently published in national publications. She writes “Case In Point”—a monthly employmentrelated column, Case In Point, for the National Institute of Business Management (NIBM)— which is geared for human resource professionals, attorneys and business professionals. “Case In Point” addresses important new EEO cases and their practical impact on the way HR Professionals and legal departments make employment decisions. Mindy also
writes the weekly “Case In Point Blog” which NIBM’s “HR Specialist” publishes on its website. The Blog updates professionals on the trends of the latest employment cases, verdicts and settlements. As importantly, in the Blog’s “What Does This New Ruling Mean to You?” section, she analyzes how these breaking events impact HR and compliance practices. As importantly, she provides “Lessons Learned…Without Going to Court” advice allowing organizations to maintain innovative employment practices. Click Here to read Mindy’s Blog. Numerous nationallyknown publications such as the “Chicago Tribune” have quoted her. And, human resource and law publications, including “The Metropolitan Corporate
Counsel”, “Compensation & Benefits Review”, the American Bar Association’s “ABA Journal,” MartindaleHubbell’s
“Counsel to Counsel Magazine” and the HR Specialist Journal.
Mindy has served as a member of the “Legal Dream Team” on “Court TV Morning” heard on Sirius Satellite Radio and has been invited to be a mentor in Oxygen Media’s prestigious "Mentor’s Walk" in Chicago.

ABOUT US – Professional Affiliations
Professional Affiliations
Legal Affiliations
Bar Admission
Illinois
Associations and Organizations
American Bar Association
Illinois State Bar Association
Illinois Trial Lawyers Association
Chicago Bar Association
Human Resource Affiliations
Society for Human Resource Management
American Society for Training and Development
National Institute for Business Management

ABOUT US Overview

Connecting with People
All businesses are made up of people and Mindy connects with them. Mindy’s sensitivity in working with diverse individuals and groups comes, in part, from her unique education and experience. Mindy earned her Masters in Social Work from the
University of Illinois at Chicago. She worked for ten years serving patients in acute and chronic medical treatment settings. At the same time, she served those who served those patients. She provided skills training to medical industry professionals and teams, “for profit” corporate product and service providers, and related professional organizations. She also gained keen insight into the organizational, legal and regulatory structures that were involved in the provision of medical services.

Connecting With the Law
Building on her medical experience, Mindy realized that success in any venture requires the ability to understand the law and to apply it in a wide variety of settings. To that end, she attended Northwestern University School of Law from which she graduated in 1995. While there, she published “Rx: Just What the Doctor Ordered: International Standards for Medical Devices” in Northwestern’s highly regarded “Journal of International Law and Business.” She ultimately served as one of the Journal’s Notes and Comments Editor where she worked with other students and practicing attorneys in developing and editing significant articles for publication.

Connecting With Litigation
After graduating from Northwestern, Mindy gained invaluable experience in personal injury and employment matters. As a trial attorney, she investigated the facts that led to lawsuits, deposed key corporate decisionmakers and prosecuted her clients’ claims to obtain favorable settlements and jury verdicts. While corporate defendants knew the law, they were often unable to incorporate its principles into their employees’ everyday practices and procedures. She saw that corporations needed to better train their frontline employees, managers, executives and directors to eliminate the causes of the personal and economic injuries upon which claims are based.

Connecting People and the Law
Better training became her primary objective. The “state of the art” was not working. She became a partner in two established national law firms having significant employment law expertise representing corporations. While there, she worked intimately with the firms’ varied clients to develop a different kind of employmentrelated training for their people. She chose to ignore the customary hallmarks of employment training— the history of employment laws, the citations to court cases, the use of footnotes, the monotone lecture style and the “one size fits all” approach. In her training, people are
relaxed, engaged, thoughtful and interactive. Instead, her training programs focus on her clients and their people learning, retaining and then applying key concepts and best practices. The training focuses on results—it “sticks.”

Connecting with You
With substantive and practical experience in connecting with people and the law, Mindy and her company—Mindy Chapman & Associates LLC—connect with business. One size does not fit all. Businesses and organizations have different people, missions, values and cultures. Mindy recognizes that every business is unique. In every engagement, Mindy and her team make it a point to understand where your business has come from, where it is today and in what direction it wants to go. Combining the history of an organization with a road map for the future effectively helps us to identify educational
programs consistent with our clients’ business needs. We work as strategic partners keeping a sharp focus on helping organizations maintain a competitive advantage. Our business solutions support and further corporate goals including attracting and retaining superior talent, enhancing diversity commitments, increasing productivity, and accelerating financial growth.

Your Accountability is Important to Us
Are you accountable to your organization for the highest return on investment for workplace training and education? We understand that in today’s world, you must be. Mindy Chapman & Associates LLC effectively provides Workplace Training that Clicks and Sticks (SM). The training affords immediate and successful benefits to organizations by:
· Reducing exposure to employmentrelated claims
· Maximizing legal defenses in litigation
· Meeting statutory compliance obligations
· Improving productivity, performance, morale and safety
· Attracting and retaining a superior workforce
· Increasing profitability and market edge
· Increasing awareness and compliance with internal policies
· Creating an environment of inclusion and respect for diversity
· Protecting your organization’s reputation and resources
· Promoting a culture built on the highest ethical standards
· Aligning business goals with corporate compliance initiatives

Benefits to You: Excellence
We offer resourceful, onestop, clientcentered training solutions. We successfully deliver effective, customized training programs in the most costeffective manner possible. These dynamic, interactive training programs significantly reduce risk, build critical business competencies, enhance the workplace environment for success and facilitate a competitive edge in the marketplace. Our training programs are taught by highly credentialed, highenergy, engaging communicators. Our trainers are experienced human resources specialists and employment law attorneys, all of whom are master trainers and uniquely qualified facilitators. We successfully captivate and engage participants, facilitating their development and retention of new skills to place them ahead of the curve in today's fastpaced business world.

Benefits to You: Experience
Mindy Chapman Esq. has vast knowledge about and experience in designing, customizing and conducting comprehensive interactive legal training and presentations. Federal compliance agencies, including the United States Department of Justice and the United States Equal Employment Opportunity Commission, as well as Fortune 100 legal departments, national human resources associations and professional legal associations have acknowledged her as a master trainer and course designer. Mindy has worked extensively with program participants at all levels of the workforce— from boardroom executives to managers and supervisors and to hourly employees in union and nonunion environments. She has presented our programs in virtually every industry, including: retail, manufacturing, health care, media, financial services, professional services, technology, real estate, education, entertainment, pharmaceutical, environmental services and equipment, food services, travel, automotive, construction, consumer services, government, insurance, leisure and publishing.

Benefits to You: Breadth
Mindy Chapman & Associates LLC provides an extensive library of courses to immediately and effectively facilitate your organization’s competitive advantage in the marketplace. Our legal compliance, human resources and business programs span a wide range of relevant topics, including:
· Civil Rights Act of 1964, Title VII
· Family and Medical Leave Act (FMLA)
· Americans with Disabilities Act (ADA)
· Fair Labor Standards Act (FLSA)
· National Labor Relations Act
· SarbanesOxley Act
· OSHA Health & Safety
· Health Insurance Portability & Accountability Act (HIPAA)
· Diversity & Cultural Inclusion
· Workplace Investigations
· Executive Coaching
· Hiring & Promotions
· Harassment, Discrimination & Retaliation
· Performance Management
· Performance Documentation
· Terminations, Firing & Exits
· Wage & Hour Laws
· Workplace Violence
· Master Facilitation Skills Series
· Professional Business Skills

Benefits to You: Effectiveness
We can tell you about how effective our training is, but isn’t it best to hear it from participants? Here are a few of their comments:· “Skills, Skills. Skills. That’s what I really needed and final got today. Thank you!”
· “The best! No legalese for a change. I finally understood the laws because of the unique and interactive way it was presented. I will retain this information versus the legal mumbojumbo of the other seminars!”
· “A++ for the first time ever, I really understand our policies and how to apply them in every day situations and when to reach out for help. I was a walking lawsuit!”
· “I will instantly be a better manager. I now have practical tools and an understanding of when to use them that I didn’t have before even though I attended other training— it was nothing compared to this exceptional experience.”
· “This was the most effective course I have ever taken because it was based on our culture and policies and we were engaged in learning from the moment we walked in the door.”

TRAINING SERVICES – Overiew
“[L]eaving managers in ignorance of the basic
features of employment laws is an ‘extraordinary mistake’
for a company to make, and a jury can find that such an
extraordinary mistake amounts to reckless indifference.”
(Mathis v. Phillips Chevrolet, Inc., 269 F.3d 771 (7 th Cir. 2001)
Why Train? The Compliance Perspective
Nearly every employer in the United States has mandatory employment law training obligations. The evolution of employment law training from a “good idea” to a legal imperative is now a reality. Prudent employers were conducting employment law
training long before mandates were passed. Why? These employers realized that their investment in employment law training paid for itself through increased productivity, higher morale, lower litigation costs, and a positive impact on their financial bottom line. Why Train? The Bottom Line Perspective
Claims of harassment and discrimination in the workplace are outrageously expensive
and the statistics prove it:
· Average United States jury award = $1.8 Million
· 1 of every 5 jury awards more than $1 Million
· Average outofcourt settlement = $300,000 plus legal costs
· Amount of money paid out by employers to defend and resolve harassment and discrimination claims has doubled in the last five years. Legal experts predict employmentrelated lawsuits are likely to rise dramatically. Consequently, workplace training that avoids even one lawsuit is a great return on an organization’s investment in its future.
Benefits of Workplace Training? A Legal “Affirmative Defense”
Effective workplace compliance training assists organizations in building affirmative defenses against liability claims in litigation. Having a wellintended harassment and discrimination policy, alone, is not enough. As importantly, training only certain levels of your workforce or only certain locations is not enough. Courts have held that training is an essential element in proving that the employer exercised “reasonable care” to prevent and correct harassing behavior. Effective workplace harassment prevention training will build a strong affirmative defense against liability. In turn, this training significantly reduces the chances of engaging in costly litigation.

Why Select From Our Course Library?
Mindy Chapman & Associates LLC has the breadth and depth when it comes to delivering effective compliance and business courses. Our library includes premiere courses in the areas of compliance, diversity, facilitation and business skills. We offer these business and management competencies in a broad range of innovative settings including seminars, customized corporate training, newsletters, publications and accredited programs.

TRAINING SERVICES – Employment Compliance
Employment Compliance Programs
The United States Supreme Court has issued three rulings which underscore the need for employers to take proactive steps and avoid or, at a minimum, mitigate Title VII liability and lessen or eliminate punitive damage awards. Burlington Industries Inc. v. Ellerth, 524 U.S. 742 (1998); Faragher v. City of Boca Raton, 524 U.S. 775 (1998); and Kolsted v. American Dental Association, 527 U.S. 526 (1998). Incorporating key principles derived from these rulings, we specifically tailor these
highly engaging programs to your employment policies, procedures and culture. Courses within these programs provide participants with the opportunity to acquire, practice and master everyday skills they need to meet your obligations to prevent and eliminate harassment and discrimination in the workplace.
· Workplace Tools for Preventing Harassment, Discrimination and Retaliation for Executives
· Workplace Tools for Preventing Harassment, Discrimination and Retaliation for Managers & Supervisors
· Workplace Tools for Preventing Harassment, Discrimination and Retaliation for Employees
· Workplace Tools for Managing the Law
· Workplace Tools for California AB 1825: Preventing Harassment, Discrimination and Retaliation
· Workplace Tools for Workplace Investigations
· Workplace Tools for Interviewing
· Workplace Tools for Performance Management
· Workplace Tools for Performance Documentation
· Workplace Tools for Termination
· 247365: When Aren’t You HR Professionals?
· 247365: When Aren’t You An Executive?
· 247365: When Aren’t You A Manager?
· 2007 EEO Update: News. Trends. Impact.
· Workplace Tools for Writing Job Descriptions: The Ultimate Business Shield

Why Mindy Chapman & Associates LLC?
Mindy Chapman & Associates LLC has a proven track record for providing strategic training and curriculum design that develops and reinforces business competencies, increases management and professional confidence and immediately contributes to the success of the you organization. We provide a worldclass curriculum that spans critical topics for all organizational levels. Our mission is to create and deliver a targeted, resultsoriented curriculum designed to meet your needs while focusing on the right training curriculum for your individual organization’s success and productivity.
Who Should Be Trained?
At Mindy Chapman & Associates, we have developed training programs specifically designed for the various levels within your organization, including:
· Executives and Key Decision Makers
· Managers and Supervisors
· Human Resource Professionals · Employees
Where Is The Training Provided?
We maximize the costeffectiveness for our clients by delivering the training at your doorstep or at the location of your choice. We are here to meet your training and logistics needs. Our fulltime logistics team either takes the lead or coordinates with your logistics group to ensure a successful implementation of every training initiative.

TRAINING SERVICES – Diversity
Diversity Programs
Leading organizations understand the value which diversity or “sensitivity” training brings to their employees and the marketplace. Although diversity training is not legally required, many organizations have incorporated it as an essential element of their ongoing compliance efforts. Current studies report that when organizations conduct effective diversity training, they can substantially reduce employmentrelated litigation, greatly increase productivity and attract and retain superior talent. These studies also show that diverse teams consistently outperform homogeneous teams thereby creating a competitive edge in the marketplace. Our highly interactive diversity programs sharpen the participants’ awareness of the
benefits of developing and maintaining a diverse workforce and respecting the talents of all of their colleagues. Building on that awareness, our these programs give participants the opportunity to acquire, practice and master everyday inclusion workplace tools.
· Workplace Tools for Leading with Diversity
· Workplace Tools for Leading with Cultural Inclusion

TRAINING SERVICES – Facilitation
Facilitation and Presentation Programs
Facilitation and presentation are critical business skills that can be acquired and mastered by anyone willing to learn proven techniques. We are dedicated to helping you to develop and sharpen these skills by teaching you powerful tools that will strengthen your power of persuasion and enhance your career competencies. We will show you how to effectively combine the three critical elements of a successful presentation—content, design and delivery—into a single compelling package
From powerful introductions, to clearly presented information and calltoaction closings, we have designed these programs to meet the specific needs of each individual and organization. Mindy Chapman & Associates LLC successfully provides the most practical, dynamic, engaging presentation and group facilitation skills training. Our training provides longterm solutions for every day challenges.
· Workplace Tools for Designing vs. Presenting Powerful Presentations
· Workplace Tools for TrainTheTrainer: Presenting Powerful Presentations

TRAINING SERVICES – Professional Skills
Professional Skills Programs to Increase Effectiveness and Minimize Risk
Mindy Chapman & Associates LLC provides essential professional business and management skills’ programs that participants can immediately put into action with powerful results. We focus on honing vital tools that successful employees use to communicate, plan and execute. We also offer the critical tools employees need to work cooperatively, to manage others effectively and to become leaders in creating a competitive business advantage for your organization. At the completion of our program, participants are better prepared to confidently and successfully tackle workplace challenges that can and At the same time, employees who use these tools actually minimize the risk of harassment, discrimination or retaliation.

Business Skills
· Active Listening Skills
· Assertion Skills
· Conflict Resolution Skills
· Influence Skills
· Communicating for Success
· Time Management
Professional Management Skills
· Interviewing Skills
· Coaching
· Performance Management
· Motivating Employees
· Delegation
· Leadership Styles
· Team Building
· Situational Leadership

KEYNOTE CORPORATE SPEAKER – Overview
“[Y]ou were rated as one of the highest ranked speakers at our conference giving both practical and new information in an entertaining way that captivated the audience.”
Tricia Hyland
Program Manager
ARK Group USA
“[I] would never miss a presentation made by Mindy!
HR Professional
SHRM 57 th Annual National Meeting
Successful Keynote Corporate Speaking Events
Mindy Chapman has over 25 years of successful experience as a keynote corporate speaker where she has educated and entertained audiences of thousands globally. Ms. Chapman has the distinction honor of being ranked one of the “Top 10” speakers nationally by the Society of Human Resources Management (SHRM). She is in constant demand for onsite
employment law training. Mindy has served on the faculty for one of the world’s largest healthcare organizations and has served as a partner and Director of Training at prestigious national law firms before becoming President of Mindy Chapman
and Associates LLC. Mindy is best known for her blend of knowledge and wit and consistently receives outstanding feedback and evaluations that received the highest scores. Mindy is regularly invited back to speak to audiences on multiple occasions. She has successfully addressed and actively engaged audiences with over 2,000 guests.

KEYNOTE CORPORATE SPEAKER – Human Resources
“[I]t was outstanding!
The session was engaging, fun and participants learned practical tools that are memorable and will help us avoid liability. Content hit the mark dead on regarding all employment issues.”
Associate General Counsel
Fortune 5 Company
“[G]reat session!
It really makes you scrutinize your practices. Mindy effectively invites crowd participation and we enjoyed responding.”
HR Professional
SHRM 58 th Annual National Meeting

Human Resources
Mindy Chapman has vast experience working with and presenting to human resource professionals from virtually all industries and subspecialties. She has presented topics involving numerous skills sets to various organizations,
including:
· Society for Human Resource Management (SHRM)Annual Meetings
o Concurrent and Mega Sessions
· Society for Human Resource ManagementLocal and State Chapter Meetings
o SHRM Cedar Valley Chapter
o SHRM Vermont State Council
· Employment Practices Network
She is known for distilling complex legal concepts into practical everyday use.

KEYNOTE CORPORATE SPEAKER – Legal
“[A] Perfect 4.0 – Now why doesn’t that surprise me???!!!
I don’t think any other lawyer I’ve brought in has ever been perfect! Kudos and thank you to you and your team for such an excellent presentation! We definitively want you back. On a more personal note, I can’t tell you how thrilled I was that the training session was so good and so well received. Now Ana and I can take credit for bringing in such a brilliant speaker and team!”
Kimarie Stratos, Esq.
General Counsel,
Miami Children’s Hospital

Relating to Legal Professionals
As a seasoned trial and employment law attorney and previous partner at top American law firms, Mindy Chapman has extensive knowledge and experience from the courtroom to the boardroom. Mindy brings a blend of legal wisdom, practical challenges and relevant case law examples to every engagement.

KEYNOTE CORPORATE SPEAKER – Business
“[T]o say that your presentation was well received would be an understatement. The participants’ sentiments can best be
conveyed in some of their own words: “Great audience inclusion, energetic, effective.” “Informative.” “Awesome facts.” On behalf of the National Joint Equality and Diversity Committee, thank you for the significant role you played in conveying the message that diversity and inclusion in the workplace are vital to the success of our organizations.”
UAWFord
National Programs Center
“[I]t is rare to see such a strongly credentialed professional immerse herself in all levels of an organization to truly understand the business.” That’s what Mindy did and it helped make our training initiative meaningful and powerful to the audience.
Director of Training & Communications
Fortune 5 Company

Relating to Business
Mindy Chapman is frequently selected as a keynote speaker to kick off corporate events because of her extensive experience in all industries. She has a unique strategic approach of effectively understanding an organizations culture, people and policies. After one Fortune 100 client noted, “It’s rare to have a professional service provider spend any time in our organization, let alone spend a day with our employees in the field to see what our business is really all about. We will never forget Mindy for doing that! She brings her knowledge for our business to every interaction and we all benefit from it.”

KEYNOTE CORPORATE SPEAKER – Trade Associations
Mindy Chapman makes such a significant impact on members at professional association meetings and seminars that she is regularly invited to make the same impact in their individual organizations. It also works in the reverse. Mindy effectively serves organizations and is routinely invited to be the keynote speaker at their professional association meetings.

[D]ynamic! Great energy with a great sense of humor. Mindy was able to cover a lot of information in a short period of time because she is concise and uses meaningful examples we can all relate to from our practice. We look forward to inviting her back to different groups of our professional association.
LaSharn Moreland,
Managing Director Human Resources
American Gas Association

[M]indy’s high energy level is captivating. So is her content and the entertaining way she delivers it! We have already invited her to speak next year.
Nancy RichardsStahle,
Executive Board
Employment Practices Network

[A]lways fabulous! I could listen to Mindy talk about anything. Please bring her back next year. I always learn so much from her presentations and her wisdom helps me every day at work!
HR Professional, SPHR
Cedar Valley SHRM Chapter

BOOKS PUBLICATIONS & RESOURCES Overview
I wanted to say that all your issues have helped me become a better professional in Human Resources. I have become more alert to any arising complication and always try to do things the correct way from the beginning to avoid a case. You bring so many important hints (what to do and not do in given cases) that I am sure it has or will help everyone protect their company as best they can. Thank you! In addition to her live training and keynote speaking experience, Mindy has also authored
books and professional magazine articles, as well as human resources newsletters and her own blog. She also also presented employmentrelated webinars that have been reproduced on compact discs
BOOKS PUBLICATIONS & RESOURCES – Books
Books
Case Dismissed! Taking Your Harassment Prevention Training to Trial Mindy Chapman has coauthored “Case Dismissed! Taking Your Harassment Prevention Training to Trial” a leading authority on civil rights training. According to the American
Bar Association, “With American business spending between 60 and 100 billion dollars each year, workforce or employersponsored training has become an industry unto itself. And while training subjects are vast and varied, training a workforce on employment laws is becoming a key staple in any organization's training program. Case Dismissed!
shows you how to deliver harassment training in ways that are legally sound, fun and interactive. From the design of the training course to the most effective class size, Case Dismissed! takes you through the nuts and bolts of harassment training and the decisions that need to be made behind the scenes. This book also includes the latest information on state training requirements. Whether you are a Human Resources manager faced with the challenge of building or auditing a harassment training program, an employment lawyer who has never done training, or a trainer who doesn't know the harassment content, this book will help you get it all togetherquickly and easily.” Case Dismissed! is a Benjamin Franklin Award Finalist.
Case Dismissed 2! Preventing Discrimination in the Workplace
Mindy is currently coauthoring, “Case Dismissed 2! Preventing Discrimination in the Workplace” examining the current trends of subtle discrimination in the life cycle of the employment relationship from hiring through termination. Case Dismissed 2! is scheduled to be released in the upcoming year.

BOOKS PUBLICATIONS & RESOURCES – Publications
Articles
· January/February 2003 Compensation and Benefits Review, “The Return on Investment for Training Articles
Preference for ‘young and perky’ employees won’t be seen as a stray comment by court See Evil, Fear Evil: How Harassment Can Also Lead to Assault Charges Employee Snoozes, Employer Loses “How May I Insult You?”: Rude Salespeople Create Discrimination Lawsuits The EEOC Grip Just Got Tighter: Newly Upgraded Strategy Could Trigger ‘Slew of Cases’
Auto dealer pays $2.3 million for reluctance to hire women
CHECK PLEASE! $55 Million Dollar Check Written by FedEx
Tune THIS In! RadioShack Manager’s “Concerns” Create ADA Liability
CHECK PLEASE! $4.7 Million Check Written by Former CEO & Other Executives
The Ultimate Military Employee’s Welcome Home: Demotion, Termination & Retaliation
Hey Customers! Guess What? We are Sexual Harassers!
Cursing – The Vocabulary of Winners!
Ever Want to Kick Yourself Over One Comment?
Bosses Gone Wild: Defeat harassment lawsuits even when manager is vulgar
‘Hello, Liability?’ The New Trend on Telephone Testing
BOOKS PUBLICATIONS & RESOURCES – eResources
Employment Law Reference
· U.S. Equal Employment Opportunity Commission
· U.S. Department of Labor
· Fair Labor Standards Act
· Family and Medical Leave Act
· LawMemo.com’s Employment Law Page
· Legal Information InstituteCornell Law School
· Americans with Disabilities Act
· National Labor Relations Board
· Social Security Administration
Federal and State Judicial Opinions
· U.S. Supreme Court Decisions
· First Circuit U.S. Court of Appeals Decisions
· Second Circuit U.S. Court of Appeals Decisions
· Third Circuit U.S. Court of Appeals Decisions
· Fourth Circuit U.S. Court of Appeals Decisions
· Fifth Circuit U.S. Court of Appeals Decisions
· Sixth Circuit U.S. Court of Appeals Decisions
· Seventh Circuit U.S. Court of Appeals Decisions
· Eighth Circuit U.S. Court of Appeals Decisions
· Ninth Circuit U.S. Court of Appeals Decisions
· Tenth Circuit U.S. Court of Appeals Decisions
· Eleventh Circuit U.S. Court of Appeals Decisions
· D.C. Circuit U.S. Court of Appeals Decisions
· Federal Circuit U.S. Court of Appeals Decisions
· State Court Opinions
Courts
· Federal Courts Finder (Emory School of Law)
· Judges of the U.S. Courts (Federal Judicial Center)
· U.S. Court – The Federal Judiciary
· U.S. Supreme Court
U.S. Supreme Court Decisions
FindLaw’s Searchable Database of Supreme Court Decisions since 1893
Electronic Law Libraries
· FindLaw
· FindLaw’s Labor Law Resources
· Library of Congress
· The Virtual Law Library
U.S. Employee Benefits Law
· BenfitsLink
· Pension Benefit Guaranty Corporation
· Legal Information Institute
· Employee Benefits Research Institute
· International Foundation of Employee Benefits Plans
Human Resources Links
· HRGopher: A comprehensive list of human resources Internet links.
· HRGuide:
Links to websites of interest to Human Resources professionals and students.
· National Human Resources Organization
· Society of Human Resource Management
· National Institute of Business Management
· Personnel Policy Service, Inc.
Training and Development
American Society of Training and Development
Legal Resource Providers
· CourtTV Home Page
· National Employment Law
News Sources – Employment Law
· BNA’s Fair Employment Practices Decisions Significant Rulings
· BNA’s Employment & Labor Reporter
· EEONews.com
· FindLaw’s Labor and Employment Law News
Professional Organizations
· American Bar Association
· Professionals in Human Resources Association
· The Society for Human Resource Management.
Agencies & Branches
· Internal Revenue Service
· Occupational Safety and Health Administration
· Securities and Exchange Commission
· U.S. Department of Justice
· U.S. House of Representatives
· U.S. Senate
· White House
Statistics
· Census Bureau
· Bureau of Labor Statistics
· Employee Benefits Security Administration (PWBA)
· FedStats
· Statistical Abstract of United States
· Statistical Resources on the Internet
BOOKS PUBLICATIONS & RESOURCES – Learning Quotes
Famous Quotes about Learning & Training
What I hear, I forget. What I see, I remember. What I do, I understand.
Confucius
Learning is not a spectator sport.
D. Blocher
What we learn to do. we learn by doing.
Thomas Jefferson
Don’t just learn the tricks of the trade. Learn the trade.
James Bennis
A little learning is a dangerous thing, but a lot of ignorance is just as bad.
Bob Edwards
The illiterate of the 21st century will not be those who cannot read and write, but those
who cannot learn, unlearn, and relearn.
Alvin Toffler
The [person] who can make hard things easy is the educator.
Ralph Waldo Emerson
Nothing is more terrible than activity without insight.
Thomas Calyle
Who dares to teach must never cease to learn.
John Cotton Dana
Example isn't another way to teach, it is the only way to teach.
Albert Einstein
The [person] who graduates today and stops learning tomorrow is uneducated the day
after.
Newton D. Baker
Give the pupils something to do, not something to learn; and the doing is of such a nature
as to demand thinking; learning naturally results.
John Dewey
The mediocre teacher tells. The good teacher explains. The superior teacher
demonstrates. The great teacher inspires.
William Arthur Ward
Learn avidly. Question repeatedly what you have learned. Analyze it carefully. Then put
what you have learned into practice intelligently.
Confucius
Knowing is not enough; we must apply. Willing is not enough; we must do.
Goethe
Live as if you were to die tomorrow. Learn as if you were to live forever.
Gandhi
Failing to plan is a plan to fail.
Effie Jones
The ability to learn faster than your competitors may be the only sustainable competitive
advantage.
Peter Senge, The Fifth Discipline
The hardest thing to explain is the glaringly evident which everybody had decided not to
see.
Ayn Rand
The road to wisdom? Well, it's plain and simple to express: Err and err and err again but
less and less and less.
Piet Hein
He who learns but does not think is lost! He who thinks but does not learn is in great
danger.
Confucius
Nothing is as frightening as ignorance in action.
Goethe

CLIENTS, TESTIMONIALS & VIDEOS – Overview
One size does not fit all. But that doesn’t mean that one can’t fit many sizes. Years of experience have taught us that when we invest our time and energy into understand your industry and your business; you will get training that fits you. Starting with unparalleled legal and substantive knowledge, we have been able build industry knowledge. With each engagement, we make it our business to learn about you and your business. Perhaps that is why the list of industries and companies we have trained is as deep as it is. Knowing your business means knowing your people. Even within a highly functioning organization, people perform different jobs at different levels. They have different frames of reference, job descriptions and goals. However, our focus remains on creating a learning process that fits their particular levels. We have trained people at virtually every level. The key is that we do not train them as if they are all at the same level. When you decide that training is right for your organization, you are responsible for choosing the right training. We know you take that responsibility seriously and so do we. After your people participate in training, you want to hear that they have not only learned, but that the training exceeded their expectations. People who have chosen and participated in our training have said those very things—in some unique ways.

CLIENTS, TESTIMONIALS & VIDEOS – All Industries
Experience in All Industries
Mindy Chapman has vast experience training and consulting to organizations across all industries and with cultures rich in diversity. Mindy has trained and consulted in the private and public sector in union and nonunion environments. Some of those industries include:
· Automotive
· Construction
· Education
· Entertainment
· Environmental
· Equipment
· Financial Services
· Food Services
· Government
· Health Care
· Insurance
· Manufacturing
· Media
· Pharmaceutical
· Publishing
· Real Estate
· Retail
· Technology
· Travel

CLIENTS, TESTIMONIALS & VIDEOS – Clients
Mindy Chapman has worked with many organizations.
Who has Mindy Worked With?
Mindy Chapman has an extensive list of organizations she has worked with which includes:
· Abbott Laboratories
· AbelsonTaylor, Inc.
· Advance Star Communications, Inc.
· Allied Waste Services
· American Hospital Association
· Aon Corporation
· AstraZeneca International
· AventisBehring
· Balboa Capital
· Baxter International, Inc.
· BorgWarner, Inc.
· Boston Scientific
· Bridgestone Firestone North American Tire LLC
· Career Education Corporation
· Caterpillar
· CDW Corporation
· Chicago Board of Trade
· Chicago Transit Authority
· Cintas Corporation
· City of Chicago
· Comcast
· Cornell Capital Partners
· Dana Corporation
· Daubert Chemical Company, Inc.
· Dial Corporation
· Diebold, Inc.
· DS Waters of America, Inc.
· East Bank Club
· Elan Pharmaceuticals
· Federal Home Loan Bank
· Fermi National Accelerator Laboratory
· Ford Motor Company
· Foster Wheeler, Ltd.
· Grant Thornton LLP
· Healthnet
· Hilton Hotels Corporation
· Horace Mann
· HUB Group, Inc.
· International EZ Up, Inc.
· John Marshall Law School
· Kiewit Corporation
· LeasePlan USA
· Lincoln Park Zoo
· Live Nation
· LSG SkyChefs
· Miami Children’s Hospital
· Molex
· Murata Manufacturing Company, Ltd.
· National Institute of Business Management
· Neighborhood Housing Services
· New Breed Logistics
· Nicor, Inc.
· Nippon Express
· Northern Engraving & Machine, Inc.
· Northern Trust Bank
· Orval Kent
· Oxygen Media LLC
· Philip Morris USA
· Playboy Enterprises, Inc.
· RR Donnelly
· Rubloff
· Sam’s Club
· Shure, Inc.
· Sodexho USA
· Standard Parking Corporation
· Sunset Foods
· Teva/Sicor Pharmaceuticals, Inc.
· Timberland Company
· United Airlines Credit
· United Auto Workers
· US Women’s Soccer Association
· Visteon Corporation
· WalMart Logistics
· WalMart Stores, Inc.
· Warnaco Group, Inc.
· Waste Management, Inc.
· Westfalia
· Wm. Wrigley Jr. Company
· Yamaha Motor Corporation, USA
· Yum! Brands, Inc.
· Zurich North America

CLIENTS, TESTIMONIALS & VIDEOS – Participant Evaluations
Our Rave Reviews & Ratings
Effective
“For the first time ever, I really understand our policies and how to apply them in everyday situations and when to reach out for help.” “Before this training I could basically say I really only knew about our policies and procedures, but now I have the best practices to apply them effectively and consistently with everyone else in the company.” Engaging “The trainer was fantastic and got everyone involved throughout the entire course. It flew by and was fun!” “The trainer and materials were great. We were involved from the moment we walked in until it ended. Everyone wanted to participate, it was that great!”
Skillbuilding “The training gave me new skills and the time to practice them and get feedback, which was invaluable.”
“Skills, skills, skills, that’s what I needed and finally got today. Thank you!” Practical “I learned practical information and skills I can use right now, today.” “I will instantly be a better manager. I now have practical tools I never had before.”
Interactive “It was an outstanding course because we were all involved either in the main group or our small teams. We were always doing something interesting and learning at the same time.” “Clever way of getting us all involved on what could be a dry legal subject.” Understandable “Thank goodness there was no legalese for a change. I finally understood the laws
because they were presented in a way we could all get and keep. I could never remember the legal mumbojumbo
of the other seminars.” “The techniques were simple to grasp. I can spot issues and know how to handle them.”
Based on Your Culture “I thought it was most effective because the examples seemed real—like I had faced them
before.” “I loved it! It was like a dayinmylifeofwork problems, but now I have solutions.” Eyeopening “A+ Wow! I had no idea what I didn’t know before. I was a walking lawsuit!” “I wish I had this course 20 years ago. I never would have made decisions I now know better than to make. Thank you for this course.”

Supports Previous Learning
“This was a terrific refresher course. I knew a lot of this, but it was great to have it presented in such a unique organized way and learn new updates at the same time.” “I thought I could not take another course on this topic but I was wrong! I learned even more!”

Meets Training Goals and Objectives
“100% met my expectations and even more. I expected it to be dull and it was just the opposite.” “If the goal was to get all employees on the same page with this training, you did it. I feel the company really cares about us to give us this course.”

CLIENTS, TESTIMONIALS & VIDEOS – Workforce Levels
All Levels of the Workforce
Mindy Chapman & Associates LLC has successfully trained and effectively educated employees at all levels of the workforce from the boardroom to the office to the plant floor. It takes a special blend of experience and adaptability to be wellreceived on all levels and our rave reviews prove we have those extraordinary skills. Some of the workforce levels we have provided programs and training to include:
· CEO’s
· CFO’s
· COO’s
· Law Departments
· Boards of Directors
· HR Professionals
· Executives
· Professional Services
· Managers
· Supervisors
· Sales Teams
· Employees
· Hourly Associates
· Leased Employees
· Contractors